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Flower Care Guide

Flower Care Guide


  • Carefully remove all packaging from your flowers.

  • Do not remove the string or elastic from a hand-tied bouquet as this is holding the bouquet together in its arranged shape. This can be removed once the flowers are in the vase.

  • Cut approx. 2-3cm at an angle with a sharp pair of scissors, secateurs or knife from the base of each stem. Cutting at an angle will result in a larger surface area from which your flowers can drink.

  • Remove any leaves from the stems that will be below the waterline in the vase.

  • Place the bouquet in a clean vase filled with fresh water preferably on room temperature. You can use washing up liquid or bleach to clean your vases - it's perfectly safe for the flowers.

  • Add the flower food following the instructions on the sachet.

  • Arrange your flowers in your vase and display somewhere away from draughts, direct sunlight, heat sources and ripening fruit – all of these factors affect how long your flowers will last.

  • Re-cut the stems every 3 days and change the water. Top up the vase water when necessary.



  • The flowers have been hand arranged in an oasis block, please do not remove stems from the foam.

  • On arrival, check that the block is moist. To prolong the life of your arrangement add water into the container every 2 to 3 days.

  • If you wish you can keep flowers in the original packaging but make sure you top up arrangement with fresh water every 2-3 days.

  • For the best results we recommend you remove flowers from the packaging and follow the bouquet instructions.


Bear in mind

Dyed and painted products may stain. Lilies are toxic to cats and can be harmful to other pets. If there are lilies included in the arrangement take care as the pollen may stain. Alstroemeria, Hyacinth, Tulips and Daffodils are harmful if eaten and may cause skin irritation.


  • Keep your plant in fairly warm room with good light. Avoid draughts and direct heat. Most houseplants are killed by overwatering. Aim to keep the compost moist but wait until it has almost dried out before rewatering.

  • Use water at room temperature (68° F/20° C). Water from above and put saucers under plants to allow excess water to drain away.

  • Generally plants will need watering more during the spring and summer growing seasons, than when dormant in winter.

  • Water less in winter than in summer when actively growing.

  • Many plants will grow without feeding, but flowering plants are very hungry and will do best when given a weekly dose of liquid feed.


New Plants

Never feed a new or newly repotted plant. A plant that relocates from the garden center to your home is stressed and will need a month or two to adjust to its new environment. Pinch off dying flowers and remove any damaged or yellowing leaves. Remove wayward branches with secateurs if necessary.

Orchid Plants

Despite what people think, orchids are remarkably easy to grow and maintain in a household setting. As you can imagine, light is essential to the growth of all plants and flowers. Helpfully, an orchid's leaves will tell you whether they are getting enough light:

  • Light Green - this means that the Orchid is getting the perfect amount of light.

  • Yellow - the Orchid is getting too much sunlight, so try to move the Orchid to an area that is more shaded.

  • Dark Green - the Orchid is not getting enough light. The leaves go dark to enable the plant to absorb as much light as possible.

Bloom spikes

Orchids have bloom spikes in cycles of 90-120 days after the bloom emerges from the plant. Some people like to cut the stem of the orchid back to the 1st or 2nd bract. This will encourage the flower to bloom from the existing orchid spike. However the problem with this strategy is that the resulting flower will often be smaller. Helpfully, the roots of the orchid will react if they are not getting enough water. You should aim to water an orchid no more than once a week. Never leave an orchid in water. During watering, excess moisture can easily be trapped between the leaves of sympodial orchids such as Phalaenopsis. Without air movement to help the water evaporate, it will eventually rot the plant and cause it to die. The normal room temperature (25 C) of your home will generally be appropriate for an orchid. If you are comfortable in a temperature then the orchid will be too. Interestingly orchids struggle to grow in soil. This is because they are epiphytes, or air plants. This means that they grow best in substances like moss, so they get both air and water. All our orchids are potted in moss before they arrive.
A light and airy scene of a kitchen table. On the table is a natural linen runner, simple porcelain plate, a champagne flute and a bowl. Also on the table is a simple but elegant glass vase filled with 30 tulips in an assortment of red, yellow, pink, magenta and white.


To get the best from these beautiful blooms, here are a few pointers to help them brighten up your home.

  • On arrival, your tulips will have been out of water for a little while and may look a little limp. Firstly, get your tulips in some tepid water after trimming their stems and let them rehydrate for a few hours so the stems can plump up and stand tall.

  • Tulips will grow and bend towards the light, so turn your vase or move it around the room to keep them looking straight.

  • Tulip stems like a bit of support - place them in a vase that is at least half the height of the stems, ensuring its not so narrow that it will crush them.